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Making sense of the intersection between media, society and technology

Canadian newspapers put faith in $10m marketing campaign

From Friday, Canadians will be told that newspapers are worth it, in a CAD $10 million awareness and marketing campaign.

The Canadian Newspaper Association is behind the three-month campaign to remind the public of the role of newspapers as champions of the public interest. The ads are intended to counteract the impression that the Internet and electronic media are pushing print out of fashion.

The Canadian newspaper industry argues that print is holding its own in an increasingly fragmented media environment in Canada. It cites recently released NADbank readership data showing that 50% of Canadian adults read a daily newspaper on an average weekday.

The problem is that running an ad campaign is not going to help newspapers change and adapt to a digital age. Saying newspapers are great is unlikely to persuade a web generation to go out and pay for a print edition.

The $10m could have gone instead into a fund to promote innovation at newspapers, along the lines of the Knight News Challenge in the US. The Canadian media and Canadians themselves would benefit from such an initiative that could produce real results.

The Canadian Newspaper Association should be focusing on things like the Newspaper Next seminar it is holding in Vancouver on October 5.

Filed under: Canada, internet, journalism, newspapers ,

BBC reporter apologises for Halo 3 cock-up

You probably haven’t been able to avoid the mass coverage in the media of the release of Microsoft’s Halo 3 video game.

But sometimes the mainstream media gets it wrong, like in this TV report from the BBC where it used footage from Sony’s Killzone 2 by mistake.

I’ve worked with the reporter on the story, Rory Cellan-Jones, and he is a good journalist. To his credit, Rory has apologised for the mistake, saying in his Facebook status that he is “is very, very sorry about the Halo 3 cock-up”.

The incident illustrates one of the issues the mainstream media is grappling with – in this case, how to report on video games when the last game most of the people in the newsroom probably played was Pong. Whereas in the past, these mistakes might have just slipped past largely unnoticed, the Internet has empowered the audience to hold journalists far more accountable than ever before.

Going on about using the wrong game footage might seem trivial, but it undermines the authority and credibility of a news organisation, particularly among younger audiences.

(Thanks to N4G for highlighting the video)

UPDATE Thursday 27 Sept: The BBC has now explained how Killzone 2 footage was mistakenly used in its Halo 3 report. Writing on the BBC Editors’ Blog, Rory Cellan-Jones explains that it was due to mislabelled footage:

After editing a story for the One O’Clock news which only featured Halo 3 material, a video editor and I were looking for some fresh shots for our Six O’Clock piece. He searched the Jupiter system and found something marked simply “lib(library) Halo 3″. That was the footage uploaded in August – which also included Killzone and we ended up choosing that, not realising it was the wrong game. Result – disaster, and one replicated in the Ten O’Clock version of the story.

Rory says he was impressed with the way the “eagle-eyed web generation” picked up on the error, adding, “Sorry – we’ll try to be more careful in future.”

Filed under: BBC, accountability, journalism, video games , , , , , , ,

Good advice for journalism students

Lists are always popular online, but this one by Paul Bradshaw on how to be a journalism student is useful too.

Top of the list is “Read the news.” This echoes what we tell our students at the UBC School of Journalism. As an incentive, we test the students on their knowledge of current affairs in a weekly news quiz, which is run more as a TV game show than as a serious test.

As Mindy McAdams commented on the list, curiosity is key. To succeed as a journalist, you have to engage with the world with a desire to find out something new.

I would make one addition to the list and that is flexibility. Today’s journalism students are entering an industry in transition. The likelihood of spending your entire career working just in newspapers or television are slim. Instead, today’s journalism students need to be able to adapt to changing circumstances and news demands, working across print, audio, video or online.

At the start of term, I ask my students to list the qualities they think they need to succeed as a journalist. This year, flexibility was up there with traditional skills associated with journalism.

Filed under: academics, education, journalism, media, multiplatform journalism

How journalists add value to information

Last week’s Future of Newspapers conference in Cardiff didn’t generate as much online coverage as similar conventions tend to do in the US. One of the few people providing updates was Paul Bradshaw via Twitter alerts. But then, there is only so much you can get into 140 words.

He did write a piece for the UK Press Gazette, picking up on two of the presentations. The original draft of the story, on Paul’s blog, led with comments by Jane Singer.

She argued that the current mass market, ad-driven model for newspapers was an historical anomaly and that now we were going through a process Singer called ‘punctuated equilibrium’.

We don’t need journalists to cover minutiae, to spend so much time on things they don’t need to be doing, like sports scores, and press releases, and acting as a ‘middle man’ between a source and their audience. We need journalists to put information into context, to do it without fear or favour.

This gets to the heart of how journalists add value to information. A journalist should be explaining the how and why of a story. In an age of an abundance of information, context is all.

Filed under: academics, education, journalism, multimedia, multiplatform journalism , , , ,

$6m boost to train journalists for a digital age

One of the pressing issues for the news industry is training. Many journalists simply do not have the skills needed in an Internet age, so the Knight Foundation is investing more than US$6 million in preparing reporters and editors for a digital world.

The money is going to the Knight Digital Media Center, based at two universities in Los Angeles. $2.8 million is going to the University of California, Berkeley to enable it to offer more multimedia workshops and $2.4 million to the University of Southern California for leadership workshops and special topic seminars for journalists.

The foundation is giving an additional US$1.5 million grant to help NPR gear up for its expansion into digital news.

Having been involved in some of the training sessions organised by the Knight Digital Media Center, this funding is welcomed news. Earlier this year, a study by the Knight Foundation, Investing in the Future of News (PDF), found that fewer outlets are investing in the future of news, with nine out of 10 journalists saying they needed more training.

With the challenges journalism is facing, more news organisations should be investing in training, rather than cutting back on budgets.

Filed under: education, innovation, internet, journalism, multimedia, multiplatform journalism, new media

Innovation prize rewards TechPresident

TechPresident logoTechPresident for scooping the US$10,000 Grand Prize in the Knight-Batten Awards for Innovations in Journalism.

The site tracks how the 2008 US presidential candidates are using the web, but also how content generated by voters such as YouTube videos of Flickr photos, is affecting the campaign. It is noteworthy that the top award for innovation went to a non-traditional news outlet.

TechPresident, together with the other winners, “gave the judges another way to think about innovations in journalism,” said Jan Schaffer, director of J-Lab, which administers the awards. She added:

We see a journalism emerging that is less about a narrative with a dramatic arc and more about an ongoing process of learning and building news

The other winners were:

Filed under: Web 2.0, internet, new media

Unmasking the people behind a website

A key skill for journalists in an Internet age is knowing how to evaluate online news sources. This was part of the focus of this week’s class in multiplatform journalism at the UBC School of Journalism.

There are five criteria to consider:

  • Authority: Who created the site, why, and what are their credentials? Who published it and why? Do they have any affiliations?

  • Objectivity: Does the site express any opinions or biases? Does the site have a sponsor who might influence the content? Is it trying to advertise a service or product? Could it be a hoax or satire?
  • Timeliness: When was the site created or last updated?
  • Sourcing: What are the sources cited for the content and are they reliable?
  • Verification: Can the information be verified by at least one other source, preferably not online?

The Virtual Chase, a research learning site aimed at legal professionals, offers a handy one-page guide with examples.

A powerful online tool to find out who is behind a site is the Whois registration information of a web domain. There are many Whois services to choose from, but I recommend DomainTools as it provides the registration information as well as a host of other data related to the website.

If you have other ways of unmasking the owners behind a website, please add a comment.

Filed under: education, internet, journalism, multiplatform journalism, online

Essential online tools for journalists

Here is a list of essential online tools for journalists that I’ve handed out to my multiplatform journalism students at the University of British Columbia:

RSS software
Macs:

Windows:

Online RSS feed readers

Personalized news pages

Blog aggregators:

News alerts:

Webpage archiving:

Web 2.0 tools:

Journalism resources:

Any other suggestions? Please leave a comment.

Filed under: Canada, Web 2.0, academics, education, internet, journalism, multiplatform journalism

What is the future of newspapers?

The Future of Newspapers conference is taking place in Cardiff over the next couple of days.

It started with a keynote by former Guardian editor Peter Preston, which is available in video. Unfortunately the rest of the conference isn’t being webcast.

Looking around the web, there seems to be little coverage of the first day’s events. Paul Bradshaw is Twittering the conference, but 140-character summaries of 8,000 word research papers is a little frustrating.

I have a paper at the conference, which my co-author Neil Thurman of City University in London, is presenting. The research looks at how leading UK newspapers are responding to user-generated content.

Filed under: academics, education, internet, journalism, news, newspapers

Why a kitemark for news sites is a bad idea

The head of the press watchdog in the UK has come up with an odd way to deal with the issue of trust online.

Sir Christopher Meyer, chairman of the Press Complaints Commission (PCC) has called for a digital kitemark for news sites, because there is a “crying need to be able to distinguish between what is rubbish and what is quality, between what is fantasy and what reliable”.

Sir Christopher talked about having “a small PCC logo will be visible in a corner of the screen on every electronic page of every British newspaper and magazine”.

This is misguided on several levels. Read the rest of this entry »

Filed under: internet, journalism, news, newspapers, trust

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