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Does the NUJ understand the internet?

Extracts from a report by the UK’s National Union of Journalists’ Commission on Multi-media Working have provoked a storm of commentary online.

The details are in the current issue of the NUJ magazine, The Journalist. But you can get an idea of what it says from this posting on the UK Press Gazette.

Shane Richmond at The Telegraph calls it a “blinkered approach to online“. Roy Greenslade of The Guardian argues that “the brave new world opened up by the internet makes protectionist organised labour on the lines of the NUJ outdated“.

Paul Bradshaw takes the NUJ to task for not understanding what Web 2.0 means. Part of his ire is directed at a piece published in The Journalist under the headline, Web 2.0 is rubbish. Neil McIntosh at The Guardian also weighs in on this article, arguing that by pitting professional journalists against citizen reporters, the author, “like a soldier lost in the woods, is fighting the war that was won years ago“.

My friends, Suw Charman and Kevin Anderson, dissect the NUJ piece on Web 2.0, arguing that “the article is a one-sided polemic which not only mischaracterises Web 2.0 but also misrepresents the way that journalists and editors think about collaborating with their readers.

As they point out, the tone of the piece is set right away by the use of the word “webfolk”. As Suw and Kevin point out, “that’s as dismissive and belittling as “boffins” or “nerds”, but at least it sets one’s expectations pretty accurately for the rest of the article”.

And of course, no debate on online journalism would be complete without a contribution from blogger and Guardian columnist Jeff Jarvis.

As we’ve come to expect from Jeff, he doesn’t hold back, saying “I found this whiny, territorial, ass-covering, protecting-the-priesthood, preservation-instead-of-innovation faux report from the UK’s National Union of Journalists to be particularly disturbing”.

Bottom line, the NUJ should focus less on protecting the status quo and instead helping their members adapt for a digital age.

Filed under: citizen journalism, journalism, new media , ,

Insights into digital journalism in Europe

I am catching up on my notes from a conference in Monterrey, Mexico – Third International Symposium: Social Information and Communication Technologies for a Knowledge Society – I attended last week. Here are some observations from on a panel on digital journalism in Europe I was on.

Jean-Francois Fogel of Le Monde:

  • Le Monde has 100,000 subscribers for paid content

  • Only 7% of pages online are from the print edition
  • Le Monde had 4,000 comments in two hours on an online debate on the past presidential vote and 90% were high quality.

Ismael Nafria from El Pais:

  • More than 800,000 page visits for a Flash graphic on a plane crash in Brazil since it was published in July, making it possibly the single most popular item ever on the site. This shows the audience like this kind of visual and interactive information, argues Nafria.

  • Citizen journalism site, Yo Periodista, launched in the spring, has proved a success not so much in number of participants but in the quality of the material. Virtually every week, there is material from the public that can be used to complement the work of professional journalists.
  • New pro-am collaborative, knowledge-building project, ParaSaber.com, due to launch in November. The idea is to combine entries from experts and the public on a wide range of topics.

Filed under: internet, journalism, newspapers, online , , ,

BBCNews.com mulls subcription model

Earlier this month, the BBC got the go-ahead to put advertising on the BBCNews.com. This means that readers from outside the UK should start seeing the ads from November.

During my time at the BBC News website, international readers would often remark that one of the things they liked about the site was the lack of ads.

The BBC is going to often an option to avoid the ads. Director of Global News at the BBC, Richard Sambrook, explains:

We do intend to offer a subscription service for international users in the next year. However this will sit alongside the ad-supported service – so subscription-paying users will not see ads if they are logged in, but will do if not logged in. Most news organisations who have adopted a subscription only service are closing them in favour of ads. We would like to offer both, but have to ensure the business plan is robust and we have to undertake some further technical work before we can offer this.

As Sambrook says, other news organisations have moved away from the subscription model.

So why is the BBC going down this route? After all, if people want to avoid ads on websites, all they need to do is install the free Firefox plugin, Adblock Plus.

Filed under: BBC, broadcast, journalism, online , ,

Handy toolkit for the mobile journalist

Nokia N95Say goodbye to the idea of carrying around a laptop and a dozen other gadgets to be able to file from the field.

Reuters, in partnership with Nokia, have been trying out a mobile journalism toolkit that fits into a small backpack.

With a Nokia N95, bluetooth keyboard, an external microphone, basic tripod and solar-powered charger, reporters will be able to send stories back from anywhere where there is a mobile phone network.

This could open up all sorts of opportunities for covering areas of the world, such as Africa, where cellphone networks are prevalent, but power and internet connectivity is sporadic.

Does it work? Check out posts from the Reuters mobile journalism trial

Filed under: journalism, media, new media , , ,

The state of digital journalism in Europe

Monterrey conferenceJust returned from a lightning trip to Monterrey in Mexico for a conference.
It went by the unwieldy title of: Third International Symposium: Social Information and Communication Technologies for a Knowledge Society.

I was fortunate to be part of a great panel on digital journalism in Europe, with Jean-Francois Fogel from Le Monde, Ismael Nafria from El Pais and Santiago Tejedor from the Autonomous University of Barcelona.

My contribution focused on the British press was responding to the emergence of participatory journalism. Here is the text, though it is in Spanish (PDF).

Filed under: academics, citizen journalism, journalism, user-generated content , ,

The BBC’s skirmishes with the Biased BBC blog

Ariel screenshotThe BBC’s Nick Reynolds, currently working on guidelines for personal blogs of staffers, offers an insight into the skirmishes with the Biased BBC blog.

Biased BBC is the bane of many editors as it regularly criticises the Beeb, accusing it of all sorts of bias.

The article was published in the BBC’s inhouse magazine, Ariel, but Nick has posted the more than 1,000 words on his blog.

He urges the BBC to engage in a conversation with Biased BBC, even though:

In two years there’s only been one piece of BBC content highlighted by Biased BBC where I thought there was a real problem. There have been three or four where I have thought they might have half a point. But these have been sloppy journalism or poor phrasing, not bias. Considering the huge amount of web pages and other content that the BBC publishes, and that we’re human beings who sometimes make mistakes, not a bad record. Biased BBC proves its opposite; the BBC is not biased.

As Martin Belam adds in his take on the article, bias is very much in the eye of the beholder.

(Via Jemima Kiss at the MediaGuardian)

Filed under: BBC, blogs, ethics, news , , ,

Blogs recognised at ONA awards

The conference of the Online News Association climaxed on Friday night with the awards ceremony. USAToday was the overall winner for general excellence as the judges were impressed how it had moved to put its audience at “the centre of news, not just at the receiving end”.

One of the most interesting aspects of the awards was how blogs won many of the 20 categories.

Blogs won in:

Hopefully this will help to end the fruitless arguments over whether blogging has a place in journalism. These examples illustrate how blogs can be journalism.

Filed under: blogs, journalism, new media, online , , , , , , ,

Why quality journalism is good for society

Mike Oreskes, executive editor of the International Herald Tribune, was the keynote speaker on day two of the Online News Association conference in Toronto.

The main thrust of his talk: quality journalism is good for society, it creates a democratic society and that builds wealth.

Some highlights:

  • Journalists can help audiences deal with information overload. The proliferation of sources online is increasing the need for journalists, but these same forces are undercutting the business model for journalism.
  • Journalists must not become conveyor belts of information. Journalists are independent observers of the world, they study and interpret what our audiences don’t have time to do.
  • We need to reinvent journalism in a way that sustains traditional values of the profession but that can survive in a new media age.

This clip from the Q&A after his talk provides a flavour of the morning:

Filed under: journalism, multimedia, new media, newspapers , , , , ,

Journalism students, listen up

If you are a journalism student, this is what senior editors are looking for. Speaking at the ONA 2007 conference, Kinsey Wilson of USAToday said J-school students need a grounding in the fundamentals of journalism – research, reporting, writing.

But secondly, they need a complete immersion in the news media and the technology that surrounds it. Wilson wants students who are comfortable and conversant with the new media tools, and with the knowledge on how to integrate them into the news industry. Journalism today, says Wilson, requires flexibility and an enterpreneurial spirit.

His comments were echoed by Jim Brady of the WashingtonPost.com. Brady reiterated that students still need the basic journalism skills. But this needs to come hand in hand with an understanding of the cultural changes impacting news consumption Brady wants J-school students who understand how technology is changing media habits, such as the impact of new services like Facebook and Twitter.

This has implications for journalism educators in North America and worldwide. It is not enough to teach the basics of journalism. Those of us who are journalism educators need to be aware of the technological changes impacting the news business and be able to relate how it affects the job of the journalist.

Filed under: education, internet, journalism, new media , , , ,

Strategies to bridge the print and online cultural gulf

The first ONA panel on day 2 is about how to manage a newsroom in the 21st century. Despite starting at 8.30am, the session is pretty packed.

This is understandable, as just about every newsroom is struggling to bridge the cultural differences between print, broadcast and online.

Jim Brady from the WashingtonPost.com admitted that managing the relationship with the print side was still the biggest challenge he was dealing with. The Post maintains a separate online operation in Arlington, while the newspaper is in downtown D.C.

Part of the issue is that the attitude of the newspaper folks has changed over the past two years. Brady said that the newspaper now wanted to do far more online:

Everyone in the print newsroom really wants to work with you. So the challenge is how to pick the right projects without dampening down enthusiasm at the print side

The Post is aiming to bridge the cultural gulf by bringing 20 print people over to the website for a few days. The aim is to communicate the difference between mediums. For example, Brady said one of the things they need to explain is that the front page of a website is not like A1 of a newspaper and that many people come in at story level in any case.

By comparison, USAToday has moved to integrate the print and online operations.

Kinsey Wilson said that despite having a converged newsroom, there is still a fair amount of side by side organisaton, even after two years.

Wilson said the next stage was to push down responsibilities to editors so that they don’t need to go through so many layers of control.

Filed under: internet, journalism, news, newspapers , , , , , ,

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